Elevated 5xx’s errors for Transfers API and lag for NFT API

Incident Report for Alchemy

Resolved

This incident has been resolved.

Posted Feb 23, 2023 - 00:11 UTC

Identified

Elevated 5xx on Transfers API. This is also causing a a slight lag in our ingestion for getNFTs, getContractsForOwners, getOwnersForCollection and getOwnersForToken.

Posted Feb 22, 2023 - 23:14 UTC

This incident affected: Eth Mainnet (JSON-RPC Request API, NFT API), Polygon PoS Mainnet (Websockets API, NFT API), Polygon PoS Mumbai (no longer responding to incidents) (Websockets API, NFT API), Arbitrum Mainnet (Websockets API, NFT API), Optimism Mainnet (Websockets API, NFT API), and JSON-RPC Request API, NFT API, Websockets API, NFT API, JSON-RPC Request API, NFT API.