Dashboard usage data lag

Incident Report for Alchemy

Resolved

The dashboard should now show fully correct and complete request data.

Posted Mar 30, 2023 - 11:00 UTC

Update

We are continuing to work on a fix for this issue.

Posted Mar 30, 2023 - 01:29 UTC

Update

We have begun deploying a solution. Request data since 23:52 UTC / 7:52 EDT / 4:32 PDT may populate in the dashboard but may be incorrect or incomplete for a period of a few hours until this issue is fully resolved.

Posted Mar 30, 2023 - 01:24 UTC

Identified

Some user dashboards may not be showing usage and analytics data past 23:52 UTC / 7:52 EDT / 4:32 PDT (~30 min ago at the time of writing). This will affect the Explorer as well as app data shown on App and Usage pages. We are working actively on a fix!

Posted Mar 30, 2023 - 00:24 UTC